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Terms and Conditions
Website: kashmirhub.in
Welcome to KashmirHub. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Introduction
KashmirHub is an e-commerce platform based in Kashmir, specializing in premium dry fruits including Kashmiri saffron, walnuts, almonds, raisins, and other natural products. These Terms govern your use of our website and services.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
3. Products & Quality
We strive to provide 100% authentic, natural, and high-quality Kashmiri dry fruits. However:
- Product color, size, or texture may vary due to natural origin.
- Images on the website are for representation purposes only.
- Availability of certain seasonal products may vary.
4. Pricing & Payments
- All prices listed are in INR (₹) and are subject to change without prior notice.
- We reserve the right to correct pricing errors at any time.
- Payments must be made through approved payment methods available on the website.
- Orders will be processed only after successful payment confirmation.
5. Order Acceptance & Cancellation
- KashmirHub reserves the right to accept or reject any order.
- Orders may be cancelled due to product unavailability, pricing errors, or payment issues.
- Customers can request cancellation before the order is shipped.
6. Shipping & Delivery
- We aim to deliver products within the estimated delivery timeframe.
- Delivery timelines may vary depending on location and external factors.
- KashmirHub is not responsible for delays caused by courier services or unforeseen circumstances.
7. Returns & Refunds
- Returns are accepted only for damaged, defective, or incorrect items.
- Customers must report issues within 24 hours of delivery with proof (images/video).
- Refunds or replacements will be processed after verification.
- Perishable items like dry fruits may not be eligible for return unless there is a quality issue.
8. User Responsibilities
By using this website, you agree:
- Not to misuse or attempt to harm the website.
- Not to provide false or misleading information.
- To maintain confidentiality of your account credentials.
9. Intellectual Property
All content on this website, including logos, images, text, and designs, is the property of KashmirHub and is protected by applicable copyright laws. Unauthorized use is strictly prohibited.
10. Limitation of Liability
KashmirHub shall not be liable for:
- Any indirect or incidental damages arising from use of the website.
- Health-related issues unless caused by proven product defects.
- Delays or disruptions beyond our control.
11. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
12. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.
13. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Jammu & Kashmir.
14. Contact Us
For any queries regarding these Terms, you can contact us:
- Email: care@kashmirhub.in
- Phone: 9469666931
By using KashmirHub, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.